7:30 - 9:00 Registration
9:00 - 9:10 Introduction - Craig Donald
9:10 - 10:10 Keynote speaker
How Super Recognisers are redefining CCTV in the UK and Europe
Mike Neville: CEO, Super Recognisers International
Mike will cover the history of Super Recognisers, why they represent such a change in the capacity of CCTV and some major successes achieved to date. These include their contribution to the resolution of the Novichok and Cologne New Year's Eve sex attacks as well as several murders. Mike will explain how the skills they bring to CCTV have been used forensically to solve these important cases.
He will also discuss how super recognisers are being strategically employed with a shift in focus to identifying suspects using a combination of facial recognition, behaviour analysis, and technologies. How super recognisers relate and compare to automated facial recognition systems will also be addressed. Finally, Mike will also explain how super recognisers are being placed in situations where they are able to detect issues relating to banned people, suspects, and crime behaviour at major events and sites in Europe to prevent and resolve crime.
10:10 - 10:35 What is augmented surveillance and why is it going to be so critical in your control room?
Dr Craig Donald: CEO, Leaderware
Craig will examine what augmented surveillance means, some key assumptions behind the use of technology, and what is required to get the best of both people and technology. He will also touch on the considerations that will drive your choice of augmentation technologies, what implications this has for the kinds of staff you need, design considerations, and the processes and management approaches best suited for this kind of environment.
10:35 - 11:05 Building control rooms that add value
Adriaan Bosch: Group Security Manager, Shoprite Checkers
Adriaan will take iLegal 2019 into a deep dive into the art of remote monitoring. Having built a number of large control room operations in South Africa, his experience allows him to take a critical look at the theory behind the use of central control rooms and what to prioritise in terms of expenditure at the outset of the development of a new control room.
11:05 - 11:35 Tea
11:35 - 12:05 Lessons learned in identifying suitable CCTV operator service contractors
Kevin van Zyl: Managing Director, Horizon Risk Solutions
Kevin will describe the strategic perspectives that you should consider before your search for a provider. The frame of reference and some of the methods and techniques that could be used as part of the search will be looked at, and some of the dynamics and findings from processes where he has had the responsibility for reviewing providers will be highlighted. Kevin will also point out aspects that may cause a rethink in terms of augmented surveillance and the need to look at people and technology. Finally, he will touch on implications for other companies in their own search process to find suitable CCTV operator service contractors.
12:05 - 12:35 Big data: real world security applications and challenges
Michael Lever: Director, Metagrated
Michael will scope out what it means when we talk about big data in the real world, and how it can interact with and complement CCTV strategies and systems. He will also highlight the value-add that other systems can bring into security using actual examples. Some of the issues to be covered include the quality and integrity of information that managers are likely to be faced with, how you need to build verification into the sources of big data used in the control room and for management decision making, and he will offer some points on system health monitoring. He will wrap up by discussing areas of concern and potential that managers must consider as part of this wide scale implementation.
12:35 - 13:35 Lunch: Served in the Fresh Restuarant
13:35 - 13:50 Sponsor presentation
13:50 - 14:20 The potential and the pitfalls of facial recognition
Herman Walsh: CEO, HP Walsh & Associates
Herman will discuss how facial recognition works, its limits and the weaknesses behind these principles. He will also talk about how it should be implemented and positioned in a security strategy given international political positons against it and concerns for privacy. In addition, Herman will explore newer facial recognition concepts and applications, including mood analysis and what we can expect from facial recognition technology in the future.
14:20 - 14:50 Intelligent options for surveillance storage
Jason McGregor: Regional Sales Manager Digital Security & CCTV, Dell Technologies
Collecting data is easy; finding value in the data is another question completely. Jason will take us through the changes the security market has and is going through, highlighting how this has impacted the storage requirements of companies and what they need to consider in a world in which data is growing constantly. He will also take a look into the future and highlight what technologies are around the corner and how companies should plan their networking and storage infrastructure of the future.
14:50 - 15:20 How people can hack your control room
Craig Rosewarne: CEO, Wolfpack Information Risk
One of the worst nightmares for a control room is losing control of the equipment and systems in your control room, particularly if it happens during an emergency. Craig will look at the ways that people can infiltrate, disable and compromise your control room, starting with techniques that extend the outside environment where you may have communications, to the perimeters that are supposed to be protecting you, to the actual infrastructure that you work in, the computer and software systems that you rely on, and the people who work there. Things ranging from sophisticated interception to the most basic techniques that can be used will be discussed to assist people in safeguarding their control room.
15:20 - 16:00 Demonstrations of futuristic technologies that are impacting on security and control rooms now
Live demonstrations and insights of bleeding edge security solutions that will change the way we manage our security operations. These demos and videos of actual robot technology, remote covert detection of firearm threats, and virtual control room technology will enhance the capabilities of our control rooms but also place additional demands on control room management and operators. Get an insight into technology moves happening now that will shape your future operations.
16:00 - 17:00 Networking